Privacy Policy

Taskbaba ("we," "our," or "us") is owned and operated by Hire Talent Africa LLC, a company registered in New Mexico, United States of America. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual assistant services platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Last Updated: January 2025

Personal Information

We collect personal information that you provide to us when you:

• Register for an account or submit a service request
• Fill out forms on our website
• Communicate with us via email, phone, or chat
• Subscribe to our newsletter or marketing communications

This information may include:

• Name, email address, phone number, and mailing address
• Business information (company name, job title, industry)
• Payment and billing information
• Requirements and preferences for virtual assistant services

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses
• Cookies and similar tracking technologies

Virtual Assistant Information

In the course of providing our services, we may collect information about:

• Work assignments, tasks, and project details you share with your virtual assistant
• Communication records between you and your virtual assistant
• Time tracking and productivity data
• Feedback and performance evaluations

Service Delivery

We use your information to:

• Match you with suitable virtual assistants based on your requirements
• Facilitate communication and collaboration between you and your virtual assistant
• Process payments and manage your account
• Provide customer support and respond to your inquiries
• Monitor service quality and ensure optimal performance

Business Operations

We may use your information to:

• Improve our services, website, and user experience
• Conduct analytics and research to enhance our offerings
• Send administrative information, updates, and notifications
• Comply with legal obligations and enforce our terms of service
• Detect and prevent fraud, security threats, or other harmful activities

Marketing Communications

With your consent, we may use your information to:

• Send promotional emails, newsletters, and marketing materials
• Inform you about new services, features, or special offers
• Conduct surveys and gather feedback

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Virtual Assistants

We share relevant information with virtual assistants who are matched to work with you, including your requirements, preferences, and necessary business information to enable them to perform their assigned tasks effectively.

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing and financial transactions
• Cloud hosting and data storage
• Communication tools and collaboration platforms
• Analytics and website functionality
• Customer support and helpdesk services

These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders, subpoenas, or legal processes
• Government requests or regulatory inquiries
• Protection of our rights, property, or safety
• Protection of the rights, property, or safety of our users or others

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

Security Measures

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Restricted access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal, regulatory, or tax requirements
• Resolve disputes and enforce our agreements
• Support business operations and analytics

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Access and Correction

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate or incomplete information
• Update your account information at any time through your account settings

Data Portability and Deletion

You may request:

• A copy of your personal information in a portable format
• Deletion of your personal information, subject to legal and contractual obligations

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking

You can control cookies and tracking technologies through your browser settings. However, disabling cookies may affect the functionality of our website and services.

Our services operate globally, and your information may be transferred to and processed in countries outside of your country of residence, including the United States and countries where our virtual assistants are located. These countries may have different data protection laws than your country.

We take appropriate safeguards to ensure that your information receives adequate protection, including implementing standard contractual clauses and other legal mechanisms where required.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Taskbaba / Hire Talent Africa LLC
New Mexico, United States of America

Email: support@taskbaba.com
Website: Contact Us